Terms & Conditions

1. Introduction

Welcome to Talking Ship. These terms and conditions govern your general access to and use of our website and preliminary interactions with our consultancy services. Full details and obligations relating to specific consultancy services will be set forth in individual service agreements and non-disclosure agreements (NDAs), which you will be required to agree to before we commence any consultancy work.

2. Services Provided

Talking Ship offers strategic advisory services tailored to the e-commerce sector, including but not limited to, business strategy development, optimisation of e-commerce operations, and logistics management. The specifics of these services, including scope, deliverables, and timelines, will be detailed in individual service agreements tailored to each client's needs.

3. User Obligations

Prior to entering into a service agreement, users must ensure that all interactions with Talking Ship are conducted in good faith and in compliance with these preliminary terms. Users are required to provide accurate and complete information when requesting information about our services. Misrepresentation or the provision of false information can lead to denial of service.

4. Intellectual Property

All intellectual property rights in materials provided on our website or during initial consultations, including texts, diagrams, branding, and documents, are owned by or licensed to Talking Ship. These materials may not be used beyond the scope allowed under these terms without entering into a further specific agreement that grants such rights.

5. Payment Terms

General fee structures and payment terms are available upon request and will be comprehensively outlined in the individual service agreements. No payment obligations arise until such agreements are executed.

6. Cancellation Policy

General guidelines for cancelling services are available, but specific terms, including any potential penalties or no-refund clauses, will be defined in the respective service agreements.

7. Confidentiality

Preliminary discussions with potential clients may involve the sharing of sensitive information. Talking Ship commits to confidentiality concerning any business information disclosed during these preliminary interactions. Formal NDAs will be signed before any detailed or highly sensitive information is exchanged.

8. Dispute Resolution

Any disputes related to the use of our website or initial service inquiries will be addressed through mediation, and if necessary, arbitration, in accordance with the laws of Victoria, Australia. Detailed dispute resolution mechanisms applicable to contracted services will be specified in the individual service agreements.

9. Service Modifications and Availability

Talking Ship reserves the right to modify or discontinue our website and any generic services listed on it without prior notice. Specific service engagements, once agreed upon in service agreements, will be governed by the terms outlined therein. All decisions regarding the acceptance of clients and projects remain at the sole discretion of the Company.

10. Limitation of Liability

Talking Ship limits its liability to the fullest extent permitted by law for any claims arising out of a user's access to our website or initial service inquiries. This limitation will not apply to contracted services, which will be governed by the specific terms of each service agreement.

11. Governing Law

These terms and conditions are governed by the laws of Victoria, Australia. The courts of Victoria will have exclusive jurisdiction over any disputes or claims.

12. Contact Us

For any questions or concerns about these terms and conditions, please contact us at letstalk@talkingship.agency

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